At Ark Property Centre our Property Management Service has been created to take care of renting out your property in a professional but personal manner and we are confident of finding you quality tenants.

LANDLORD FEES

FULL MANAGEMENT

12% + vat of the monthly income

TENANCY SET UP FEE

First Months Rent plus VAT

LANDLORDS

Will be asked provide Proof of ownership of the property and we will do an online Anti Money Laundering and ID Check

ARK Property – Landlord Onboarding

Landlord Responsibilities

Being a landlord involves more than simply collecting rent. You are legally responsible for maintaining the property in a safe, habitable condition. Staying compliant not only protects your investment, but ensures your tenants are safe and satisfied.

  • Ensure the property meets safety and housing standards at all times
  • Carry out repairs in a timely manner as outlined under Section 11 of the Landlord and Tenant Act 1985
  • Provide an up-to-date Energy Performance Certificate (EPC) rated E or above
  • Obtain a valid Gas Safety Certificate annually and ensure a copy is given to tenants
  • Ensure a valid Electrical Installation Condition Report (EICR) is in place, renewed every 5 years
  • Install and maintain smoke alarms and carbon monoxide detectors as required

Getting Your Property Tenant-Ready

First impressions count. A well-presented, compliant property attracts better tenants, lets faster, and often commands higher rents. Preparing your property thoroughly is one of the best ways to protect your investment.

  • Conduct a full safety inspection and resolve any issues before marketing
  • Ensure the property is clean, tidy, and professionally cleaned where necessary
  • Leave clear instructions for all appliances and heating systems
  • Have all certificates and compliance documentation available for review

Health & Safety Checks

Ensuring the property is physically safe and hazard-free is a legal obligation. Regular inspections and risk assessments should be carried out to prevent accidents and legal liability.

  • Ensure all fire alarms and carbon monoxide detectors are installed and tested
  • Eliminate trip hazards and ensure clear access to all exit routes
  • Complete a Legionella risk assessment if water systems are present
  • Ensure any supplied furniture meets fire safety regulations (labelled accordingly)

Right to Rent Checks

UK law requires landlords to verify the immigration status of all adult tenants. This must be done before the start of any tenancy. Non-compliance can result in significant fines or criminal charges.

  • Check and copy acceptable documents like passports or residence permits
  • Keep records securely for the duration of the tenancy and at least one year after
  • Perform follow-up checks if a tenant has limited right to remain

Deposit Protection & Licensing

All assured shorthold tenancy deposits must be protected in a government-approved scheme. You must also check for local authority licensing requirements, particularly in HMO or selective licensing areas.

  • Register deposits within 30 days with the DPS, TDS or MyDeposits scheme
  • Serve the tenant with Prescribed Information confirming protection
  • Check if your local council requires a landlord license or HMO license
  • Keep licenses renewed and updated as your tenancy changes

Our Full Management Service

Our comprehensive management package takes the stress out of letting. From finding quality tenants to dealing with legal compliance, maintenance, and tenancy issues, we ensure your property is managed professionally and profitably.

  • Professional marketing, photography, and listing on major portals
  • Accompanied viewings and full referencing of applicants
  • Preparation of tenancy agreements and legally compliant paperwork
  • Deposit registration and prescribed information issuance
  • Monthly rent collection, arrears chasing, and financial reporting
  • Maintenance handling and contractor management
  • Regular property inspections with detailed reports
  • End-of-tenancy negotiations, cleaning, and deposit resolution

Upcoming Legislation Changes

The rental landscape is changing. The proposed Renters Reform Bill includes significant updates to tenancy laws, landlord responsibilities, and tenant rights. Staying ahead of these changes is crucial for legal compliance and avoiding penalties.

  • Abolition of Section 21 ‘no fault’ evictions
  • Move to periodic tenancies as standard
  • Mandatory registration on a new Property Portal
  • Improved grounds for possession under Section 8
  • Reform of rent increase procedures and notice periods

We will guide you through every change, ensuring you’re always compliant.

Frequently Asked Questions

  • How quickly can I rent my property?
    With accurate pricing, professional marketing, and proactive viewing arrangements, most properties are let within 1–3 weeks.
  • What if my tenant stops paying rent?
    Our rent collection service includes reminders, chasing arrears, and formal action if needed. We also help mediate and resolve issues professionally.
  • Can I access the property during the tenancy?
    Yes, but only with at least 24 hours’ notice and the tenant’s consent unless in emergencies.
  • Will you handle legal notices?
    Absolutely. We manage all paperwork, including serving Section 8 or Section 21 notices when required, within legal guidelines.
  • How do I stay updated on legal changes?
    As your managing agent, we keep you informed on all regulatory updates and ensure your property always meets current legal standards.

COSTS INVOLVED FOR THE TENANTS

Holding Deposit: A refundable holding deposit (to reserve a property) equivalent to one week’s rent. This will be withheld if the applicant (or the guarantor) provide false or misleading information, fail a right to rent check, withdraw from the proposed agreement or fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the agreement) before the ‘deadline for agreement’. The ‘deadline for agreement’ for both parties is usually 15 days after a holding deposit has been received (unless otherwise agreed in writing).

Deposit: A tenancy deposit is used as security for the performance of any obligations, or the discharge of any liability arising under or in connection with the tenancy for example in case of any damage or unpaid rent or bills at the end of the tenancy. A refundable tenancy deposit is capped at no more than five weeks’ rent where the annual rent is less than £50,000, or six weeks’ rent where the total annual rent is £50,000 or above

Changes to the Tenancy: Payments to change the tenancy when requested by the tenant, is capped at £50, or reasonable costs incurred if higher Early Termination: If a tenant requests to leave before the end of their tenancy they will be charged to cover the financial loss that the landlord has suffered in permitting, or reasonable costs that have been incurred by the agent in arranging for the tenant to leave early, and for the rent they would have received before the tenancy reaches its end.

Late Rent Payment: A late rent payment will be charged if the rent is outstanding after 14 calendar days and has still not been paid. We will levy the late payment until day 14 but charge from day one. The charge will be at 3% above Bank of England base rate for each day that the payment is outstanding.

Lost Keys or Other Security Devices: Tenants will be charged a fee to cover the cost of replacing a lost key or security device. This fee will be dependent on the style and make of the key/lock/device. Reasonable costs that have been incurred as a result of having to replace the key or security device will be charged to the tenant.

Changes to the Tenancy: When requested by the tenant there will be a charge capped at £50, or reasonable costs incurred if higher. Payment on variation, assignment or novation of a tenancy. When a tenant has requested it, there will be A £50 (including vat) charge to vary, assign or replace a tenancy. The payment cannot exceed £50 (including VAT) or the reasonable costs of the person to whom the payment is to be made in respect of the variation, assignment or novation of a tenancy.

Change of Sharer: £50 per replacement tenant or any reasonable costs incurred if higher, to cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution. Payments in respect of Council Tax Tenants are required pay the Council Tax on the property they rent unless otherwise stated in the tenancy agreement.

Payments for utilities: The tenant is responsible for payment for or in connection with the provision of a utility if the tenancy agreement requires the payment to be made. NB: In the Tenant Fees Act, utility, means electricity, gas or other fuel, water or sewage.

WE ARE MEMBERS OF UKALA CLIENT MONEY PROTECTION SCHEME

Download our Client Money Handling Procedures

Download our Client Money Protection Certificate

WE ARE MEMBERS OF THE PROPERTY OMBUDSMAN (TPO) REDRESS SCHEME